Emergency Mailroom Services

EDM's original digital mailroom now with rapid implementation will give your home workers fast, secure and digital access to business mail wherever they are, keeping your teams connected to your data and customers.

Who we help

In these unprecedented times, EDM's emergency mailroom capabilities are helping B2C enterprise organisations to stay connected to their customers.

Most organisations have now enforced a work from home policy and as such are requiring business correspondence to be made available securely and electronically to their teams wherever they are, negating the need for staff to attend the office.

EDM helps a leading property management firm to enable home working

Wanting to keep their staff safe and fully enabled to do their jobs away from the office, our client urgently required 5 PO Boxes to be re-diverted to EDM's bureau, for mail to be made securely and digitally accessible, the same day it is received.

EDM's emergency mailroom can be implemented within 5 days

In just 3 steps you can access EDM's Emergency Mailroom services. Once live, you will have full visibility of your operation and instant access to business correspondence.

1. Re-direct your post

Re-direct your mail to our Digital Mailroom bureau for processing.

2. Scan

Mail is received, sorted, prepped and scanned by our experienced digitisation team.

3. View

Digitised mail items are uploaded and stored securely in our powerful hosted document management platform, ready for your teams to access online the same day post is received.

Emergency mailroom case studies

Case Study

EDM implements an Emergency Digital Mailroom for a leading Property Management firm

Digital Mailroom transforms inbound mail process and customer service

Case Study

Digital Mailroom transforms inbound mail process and customer service

Speak to one of our digital mailroom experts

Request a Callback

What is a digital mailroom?

Digitising your mailroom processes will help bring your business closer to both your data and your customers, enabling better customer service, improved efficiency, reduced costs and improved compliance and quality. With a digital mailroom, your business could increase operational efficiency by up to 60% and realise 20% financial savings within the first year.

Emergency Mailroom is one element of an enhanced digitisation solution that we can offer

Depending on your requirements, you may need one or more services that can help you achieve your business goals. Explore some of our related digitisation services.

Our Capabilities

Why choose EDM for mailroom automation?

We are data capture specialists

We are data capture specialists: Our team is used to working with a range of clients in different sectors, so we’ll understand your mailroom needs quickly and discuss the most cost-effective options for your business.

No risk of disruption

No risk of disruption: Your documents and communications will be available to you throughout the project through our hosted document management system, EDM Online and there will be no risk of disruption or downtime.

Intelligent processes

Any mail entering the system will trigger work allocation automation, distributing data based on suitability, availability and cost - ensuring that your employees can work to their full potential and at their most effective.

Nationwide coverage

Our nationwide network of facilities allows us to work wherever you are based in order to make the whole process as smooth as possible.

Secure and compliant

We provide GDPR compliant services and have full accreditation which allows us to work with a number of highly regulated industries.

Integrated services

We provide a range of services including bulk document scanning, offsite document storage and records management - meaning we can offer your business a full range of transformative services that integrate together.

Learn more about how a digital
mailroom solution can help your business

Healthcare Banks & Building Societies Insurance Automotive Finance

Learn more about how the NHS is working with EDM to digitise healthcare

EDM Group is a trusted provider of digital Information Management services to the Healthcare sector. Decades of experience in undertaking some of the largest and most challenging medical-record scanning projects has enabled us to tailor our healthcare solutions to suit the specific requirements.

One billion +

Medical record images scanned

Learn more about how major banks and building societies are working with EDM to digitise the financial sector

Digital technology is radically changing the behaviour and expectations of consumers. This is particularly true in the financial services sector where established brands are striving to ensure their services are as seamless as possible for customers and business prospects who expect an increasingly personalised and relevant experience across all channels.

50%

Reduction in customers operational costs

Learn more about how Insurers are working with EDM to digitise the insurance industry

The Insurance sector is one of the most competitive environments in business today. To survive in such a competitive marketplace, insurers have to be ruthlessly efficient, delivering an enhanced customer experience, operate at the lowest possible costs and comply with complex regulations and legislation.

35%

Reduction in claims cycle

Learn more about how EDM is working with the Automotive industry to improve processes

EDM has delivered numerous solutions to the automotive retail sector, but we specialise in processes important to Automotive Finance such as getting your customer in their car as smoothly as possible via our automated Digital Payout solution and getting them out of the car at the end of a lease or rental with our Digital Damage Management solution.

66%

Increasing in processing capacity

Tim Myatt

Recommends - The Rise of the Digital Mailroom' whitepaper

Our survey showed that 30% of respondents cite delays in processing inbound mail as having a negative effect on their performance or reputation. Download the whitepaper by clicking below.