What makes us different?
We’re a multi-award winning B2B outsourcer for enterprise organizations requiring information risk management and digital transformation. EDM is particularly focused on the transformation of middle office processes. We provide our clients with the expertise, support and reassurance they need to digitally transform their business, significantly improve results and mitigate risk. Our capabilities embody quality and trust, and for decades we have partnered with our clients to develop tailored solutions delivered efficiently and effectively.
We wouldn’t be able to do what we do without our people. Health and safety is a cultural priority and is embedded in all processes, facilities and workflows. EDM provides a safe environment where leaders are encouraged to create a vision, ‘bring others along’ and do it the right way.
We adopt a strategy to provide long-term value for our investors with accurate forecasting and year over year organic growth. Our Group Executive team delivers what they say they will, when they say they will, with true accountability and ownership for all divisions of the business. As a business we invest time in truly understanding and analyzing our market dynamics, preparing for a continued, sustainable and profitable future.
We are leaders in our field. We know our industry inside and out but we are always furthering our knowledge and seeking new ways to move ahead.
The worlds of information management and digital transformation are vastly different from decades past. EDM has not only been on that journey but our know-how and technologies have helped shape the landscape.
We take great pride in what we do and we are obsessed with solving our customers’ challenges. We don’t rest until we get the job done. We always deliver. It’s part of our DNA.
We’ve been leaders in the field of information management for over forty years. During that time, we have amassed a wealth of practical expertise.
We continuously adapt to a changing world and the shifting needs of our clients. We build bridges from paper to digital and skillfully help our clients move from one to the other.
Meet the team
EDM's Group Executive team is responsible for overseeing the company and representing it to the public. They steer our business operations, set our strategic course and define our policies. With a history of successful growth since the company's formation in 1974, EDM now employs over 800 staff across the US and UK.
As Group CEO, John leads the team responsible for determining the Group strategy, providing direction and growing the business in its chosen markets. Having joined EDM in 2018, John has led the development of EDM’s business offerings in RIM, Digitisation and Digital Solutions, cementing EDM’s status as a leading B2B outsourcer for digital transformation services.
Group Chief Executive Officer
David is an experienced CFO of public and PE backed businesses operating internationally in a broad range of business sectors. Prior to joining EDM, David worked on a variety of business transformation assignments globally. For EDM, David has focussed on performance improvement opportunities without compromising the quality of service delivered to our loyal customers.
Group Chief Financial Officer
Jacqui is a commercially focused Chief HR Officer with proven international expertise in developing HR strategy that delivers results in diverse and rapidly-changing environments. Jacqui has led the development of our ONE EDM culture which gives employees a safe place to work, an opportunity to develop and be recognised for their contributions to EDM’s success.
Group Chief HR Officer
As Group CDO, Kieran is responsible for overseeing the delivery and maintainence of EDM’s services. Kieran works to ensure EDM consistently and safely delivers at the highest standard of both quality and security - using the most efficient and effective methods in line with our customer’s expectations and critical SLAs.
Group Chief Delivery Officer
Spencer is our Group CTO, leading our Solutions division. Spencer joined EDM Group 10 years ago through the acquisition of his BPM consultancy company. Spencer has led the transformation of EDM into a hybrid technology and business services organisation, by evolving EDM’s technology and technical capabilities, growing our team of digital experts and developers.
Group Chief Technology Officer
An accomplished Chief Customer Officer with board level responsibility for delivering customer-centric growth, Andrew has over 30 years’ experience as a business leader. Andrew’s key business focus is to deliver top-line growth, ensuring that we acquire, develop and retain strong client relationships. He oversees the Groups marketing, sales and account management functions.
Group Chief Customer Officer
Jimmy Eyerman joined EDM Group in 2015 as the CFO for EDM Americas and became President of the US business in 2018. Jimmy is responsible for leading and directing all aspects of the US business and for providing a safe environment for employees to deliver consistently high quality services to EDM’s US customer base.