Print and Outbound Communications

Insurance companies, financial institutions and healthcare organizations rely on EDM to handle their outbound communications with timely, cost-effective print and mail solutions.

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Who we help 

We work with clients in highly-regulated industries to create compliant outbound communications—including letters, statements, invoices, checks, explanation of benefits, welcome kits, enrollment packets, marketing communications and more—utilizing best-in-class data aggregation, manipulation and composition services.

Combining 30 years of industry experience, state-of-the-art equipment and continued investment in technology, EDM’s solutions encompass the creation, production and mailing of essential, professional documents designed for a better end-user experience.


EDM helps international insurance firm achieve 100% SLAs

Your solution has elevated the company’s service offerings and offered a significant boost to the effectiveness of our outbound communications. Overall, we’ve saved time and money in reduced customer inquiries and improved customer satisfaction.

Why people work with us

30 years

Experience

30%

Average cost savings

100%

Data to mail piece integrity

13m

Impressions monthly

Find out more about our capabilities

We build relationships by understanding our clients’ existing workflows and processes, resolving their challenges and pain points, and helping them achieve their short-term and long-term goals. Along with responsive print and mail solutions, we provide additional, comprehensive digitization offerings.

Benefits of EDM's print and outbound communications solutions

Learn more about how we can
help your organization

Insurance Healthcare Financial

Learn more about how insurance companies are working with EDM to digitize the insurance industry

The insurance sector is one of the most competitive business environments. To survive in such a competitive marketplace, insurers have to be exceptionally efficient, deliver an enhanced customer experience, operate at the lowest possible costs and comply with complex regulations and legislation.

35%

Reduction in claims cycle

We expertly and compliantly digitize medical records

EDM helps healthcare clients securely manage, maintain and medical records compliantly, adhering to all HIPAA regulations and requirements.

One billion +

Medical record images scanned

EDM helps banks and financial institutions achieve paper freedom

EDM has helped some of the most prominent companies in the financial sector reduce their paper handling costs, meet regulatory compliance requirements, free up expensive real estate as well as provide high-quality customer service.

50%

Reduction in customers operational costs

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Tim Furr

Recommends "Considering Outsourcing Your Printed Communications?"

Even in today’s tech heavy world, printed outbound communication remains an important—and oftentimes required—customer touchpoint. In this eBook, we share 10 elements to consider when deciding to outsource printed communications, revisit past decisions or bring production in-house.

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