Hosted Document Management
As enterprises move towards digitisation, being able to store, manage, access and share documents in an organised, efficient and compliant way is increasingly becoming a problem - our online document repository offers a solution in the form of secure, hosted document management.
Some of our clients
For over 20 years, our hosted document management solution - EDMonline™ has been securely hosting and providing easy document access to over 200 businesses from a variety of sectors: central and local government, healthcare (private and NHS), banks, financial services, and automotive businesses.
Our hosted document management can either be a stand-alone solution or an integral part of our digitisation solutions. EDMonline™ offers organisations a highly secure platform to store, access and share vital information throughout their organisation, all with complete ease and convenience.
Reducing administrative time and improving productivity
The main benefit of EDMonline™ is that we can see live and archived files for multiple clients online from a single front-end. Our staff can validate and upload new records quickly and email documents safely and securely, reducing administrative time and improving productivity across the whole team. Importantly, we have found a quality partner in EDM and now are able to consolidate our supply chain leading to future efficiencies.
Why choose EDM?
Storage on the primary shared service
Clients across the world
Why choose EDMonline™?
EDM has helped hundreds of businesses in highly regulated sectors across the UK store their mission-critical documents in a structured and secure way that ensures compliance. A cost-effective alternative to other systems, EDMonline™ is a user friendly and easily implemented solution that adheres to regulations across a number of industries.
Benefits of our hosted document management solution
At EDM, we collect physical files and transport them securely to one of our bureaus, where they are scanned and uploaded to EDMonline™, where millions of documents and images are stored in secure archives with permissions-based access for authorised users. Once documents are hosted in the EDMonline™ portal, they can be easily accessed and shared throughout your business. This way, authorised people in your organisation can access vital information when they need it - without any compliance issues.
With EDMonline™, businesses don’t need to purchase additional software, they can begin using the system rapidly with little or no involvement from their internal IT teams. EDMonline™ is highly scalable to a wide range of businesses with varying document storage requirements - from low volume scanning and digital mailrooms to enterprise-grade digital applications, meaning that while your business grows, EDMonline™ grows with you.
EDMonline™ can be easily integrated with many of your existing systems, including CRM, finance software and patient record systems. Because of this, organisations are able to harness the power of multiple technologies to maximise efficiency, including robotic process automation (RPA) and machine learning.
Part of a comprehensive digitisation solution
While we can offer EDMonline™ as a standalone hosted document management solution, it is also the unifying platform for all of our digital transformation solutions:
Benefits of EDMonline™
Simple search and retrieval
‘Anywhere’ and ‘anytime’ access mean the system can be used by any employees, no matter where they’re based. EDMonline™ also offers easy integration with other systems, reducing friction and guaranteeing that your employees are capable of using the system without difficulty.
Each instance of EDMonline™ is configured to the specific customer requirement, allowing users to securely access the documents they have the relevant permissions for. Functionality is out of the box to ensure the product is reliable, robust and fully supportable. EDMonline™ is fully configurable to third party systems, allowing seamless integration as required.
With EDMonline™, businesses have a secure hosted online repository for all documents containing sensitive data, where restricted access is given on a need-to-know basis. This ensures regulatory compliance, no matter what business you’re in.
EDMonline™ is a robust and secure hosted document management platform that complies with ISO27001 and ISO9001, so you can be rest assured that your business critical data is GDPR compliant and highly secure from cyber-threats and access from non-authorised personnel.
As EDMonline™ is fully configurable to your requirements, existing filing structures can be replicated on-line and importantly, linked to associated EDM services, for example BAU scanning or EDM's mailroom - ensuring your paperless business runs in a compliant, efficient and reliant manner.
Workflows can be set-up within EDMonline™ to enhance the productivity of your teams, giving you control and visibility of the step by step journey a document goes on within your organisation. A good example of this is the authorisation and payment of invoices or handling a customer complaint correspondence.
Our hosted document management solution has helped healthcare organisations effectively store all digitised medical records where they can be easily accessed and shared with the other integrated care services.
One billion +
Medical record images scanned
Digital technology is radically changing the behaviour and expectations of consumers. This is particularly true in the financial services sector where established brands are striving to ensure their services are as seamless as possible for customers and business prospects who expect an increasingly personalised and relevant experience across all channels.
Reduction in customers operational costs
The Insurance sector is one of the most competitive environments in business today. To survive in such a competitive marketplace, insurers have to be ruthlessly efficient, delivering an enhanced customer experience, operate at the lowest possible costs and comply with complex regulations and legislation.
Reduction in claims cycle process
EDM has delivered numerous solutions to the automotive retail sector, but we specialise in processes important to Automotive Finance such as getting your customer in their car as smoothly as possible via our automated Digital Payout solution and getting them out of the car at the end of a lease or rental with our Digital Damage Management solution.