Digital solution helps drive Nationwide Building Society’s aim to become 90% paperless
Our original, highly successful scanning and archiving programme, led to EDM being named as Nationwide Building Society’s Innovation Supplier of the Year.
What Nationwide said:
“We worked shoulder-to-shoulder on our digital journey; from consolidation of multiple records and formats, through transformation of our processes and document management policies right through to governance of all customer data. Finding a partner that can provide support, consultancy and hands-on implementation across all stages of digital transformation is a challenge, finding a partner that can work with you to achieve true return on investment in a strict regulatory environment is even more difficult. In our view, EDM’s technology is the future."
- Sharron Townsend, Service Delivery Manager at Nationwide Building Society
The Result
42 million images available
Accessible by 6,000 members of staff
90 million images scanned
Goals & Challenges
To become paper-free, in order to:- Meet regulatory compliance requirements
- Provide the highest quality service to customers
- Free up and realise expensive real estate in multiple locations
- Revolutionise working practices without adding to its cost base
The EDM Solution
- Consultancy services to establish the most cost-effective and efficient approach to achieve these goals within budget and timescale.
- EDM online - hosted information management system and central repository for diverse media and storage areas
- Enabled users to access both analogue/e-records directly from their desktop.
Take a look inside
