Digital Transformation in the Automotive Finance Sector

Automotive finance and rental companies use EDM’s digitisation and automation capabilities to provide better customer experience and reduce costs in the vehicle pay-out, return and damage management processes.

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Our automotive finance and risk management solution

Our solution replaces lengthy and expensive manual form-filling and faxing between teams, to reduce costs, risk and speed up processing times, all whilst allowing instant verification of the applicant's financial data. From intelligent data capture, to e-signature integration and automated decision-making using our rules-based engine capability, through to routing of documents to appropriate teams with our work allocation technology. All data is kept secure, compliant and fully accessible in our hosted document management platform.

Innovative financial services solution streamlines the payout process for Mercedes-Benz

Deals were up 13% compared with the same period the previous year, following the first full month after roll-out of the solution. Fewer FTEs based in centralised locations are now able to process greater volumes with reduced errors.

How our automotive solutions are used by one major German manufacturer


UK Mercedes-Benz dealerships rolled out to


Increase in deals year one


Increase in processing capability at peak times with reduced headcount


Payout time from days to minutes

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Driving sales and the customer experience in the automotive finance sector

Our capabilities

EDM brings proven mortgage finance automation and risk management technologies to the automotive finance sector to accelerate the journey of getting customers into cars in a secure and compliant process. 

Our solutions wrap around your existing systems to make a more efficient process and are based upon five key technical capabilities: digitisation and intelligent data capture, rules engine, APIs, hosted document management and work allocation. 

Our capabilities make up the beginnings of digital transformation for businesses.

Digital Transformation

Three benefits of digitising your vehicle damage and return process

Find out more about our our complementary capabilities within the automotive sector

Our automotive finance middle office solutions are delivered through our range of capabilities to help your business kick-start its digital transformation for the future.

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Brad Wyer

Recommends - The CTO’s digital transformation guide: Adopting APIs in the mortgage sector.

Senior IT leaders in the mortgage industry face new found challenges from all angles - the market disruptors who are innovating at a rapid pace and taking market share; and internal change agents within their organisations, pushing for faster, smarter technology and improved customer experiences.

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