“Do more with less” is the everyday mantra for business across all sectors. Intense budgetary and workforce pressures, changing business processes and ever-evolving technology add to the challenges. Increased real estate costs are driving space consolidation and utilisation changes making it harder to justify filing and storage areas and dedicated back-office functional space for mailrooms and data processing. And there is increasingly less IT support for outsourcing efforts.

How We Help

EDM’s heritage as a leader in information management enables us to understand the challenges faced today across all business sectors.  Organisations can leave the administrative, labour-intensive and process-heavy activities to us so they can focus on their core competencies.

EDM outsourced solutions combine services with technology to minimise demands on in-house resources and infrastructure, while rapidly delivering an ROI to your business stream-lining work processes and optimising  workspace solutions. Our Workflow Automation solutions address pain points across multiple  sectors  including retail banking and higher education.

Workflow Automation

Workflow automation services lead the way to greater productivity and pave the way to digital transformation. Analytics guide strategies to bring operational excellence to routine workflow as well as industry-specific processes  frees your organisation from  excessive processes that create inefficiency and cost.

Document Management

A leading provider of document digitisation services, we specialise in capturing inbound communications. We scan, abstract or extract key data from your critical business records so our customers no longer view their documents as a headache and a liability but a rich and valuable asset and resource that drives efficient business processing and best in class customer service.